SANUPS
| If I have a UPS that will not be used for a certain period of time, do I need to pre-charge the battery? |
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| If the UPS is not used for a long period of time and is stored, the battery needs to be charged. If left uncharged, the life of the battery will be significantly reduced. Charge according to the storage temperature environment of the UPS. For work instructions, please refer to the https://products.sanyodenki.com/info/download/en/sanups/manuals/index.html page. |
| What is the life expectancy of a lead acid battery? |
5 years (25°C ambient temperature). Battery life is shortened depending on the ambient temperature, number of discharges, and other usage conditions. This is especially true of temperature, and the higher the ambient temperature, the lower the battery life. In addition, if used in an environment with frequent power outages, battery life may decrease rapidly. |
| What is the life expectancy of a lithium-ion battery? |
10 years (85% remaining at ambient temperature 25°C). Battery life is shortened depending on the ambient temperature, number of discharges, and other usage conditions. This is especially true of temperature, and the higher the ambient temperature, the lower the battery life. In addition, if used in an environment with frequent power outages, battery life may decrease rapidly. |
| How long is the free replacement period for UPS bodies? |
| If it is in normal use according to the instruction manual, if the fault alarm goes off within 3 years from the date of delivery, it can be replaced free of charge. |
| If my product is covered by the UPS 3-year warranty, does the UPS main unit have a 3-year warranty even if I don't register as a user? |
| The UPS body of the affected product has a 3-year warranty. |
| When does the UPS warranty apply? |
| Applies from the date of payment. |
| What devices are covered by the UPS 3-year warranty? |
The warranty for the affected aircraft states that the UPS warranty period is 3 years. |
| What are the criteria for UPS's selection? |
| The following conditions are required when selecting a UPS, so please tell us the following information from the place of purchase.
1. Sum of load capacity (kVA and kW) ※About the total load capacity ・Load: Backup equipment of UPS Capacity: "VA" value and "W" value of power consumption The UPS selects the higher value of the output capacity between "the sum of the VA values" and "the sum of the W values". |
| What is the size of the rack for UPS? |
| The racks sold by our company comply with the EIA (Electronic Industries Association) standard. |